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Shipping

How long does it take to receive my order?

Please allow up to 3 business days for processing your order plus transit time. We do not ship on weekends or holidays. You will be sent an email with tracking information when your order ships. There are options for express shipping at checkout, but

How come I don't qualify for free shipping?

Orders qualify for free shipping after any discounts or coupon codes are applied, minimum amount for free shipping varies depending on promotions.

Do you ship internationally?

Yes we do! We have shipped to 60 countries and offer a variety of shipping options for our international customers. It is the customer's responsibility to find out about your country's customs regulations relating to the products you wish to import.

What do I do if my package was marked delivered but is missing?

If your order is lost, destroyed or misrouted due to a mail service error, please contact your local post office, and speak to the Post Master to file a claim. *Claims for packages marked "delivered" must be filed after five days and before fifteen d

What do I do if an item arrived damaged?

If your order arrives damaged, please contact your local post office and speak to the Post Master to file a claim. Please contact us within 7 business days or less.Please take photographs of the damaged packaging and/or items and email them to us at

How do I make changes to an order?

We process orders for shipment within three business days or sooner, sometimes even same day. We can sometimes accommodate same day changes or cancellations on non-subscription orders.If this is an urgent request to change an order please text us at

What do I do if the Gift Card I bought hasn't arrived?

Gift card vouchers are purchased online and sent electronically by email. Please check the email associated with your gift card purchase, including your spam/junk mail to locate your electronic gift card and the code to redeem it. If you are unable t

Do you offer free shipping?

We offer fast and free shipping for orders over $59+ within the contiguous United States. Orders shipped outside the United States are subject to taxes and duties that are paid for by the customer.*Free shipping threshold and rules subject to change